**\#Come Challenge Yourself** We are a national technology company that doubles in size every two years, so opportunities and challenges keep emerging. We foster a collaborative and diverse work environment where we jointly develop numerous solutions for the B2B market. In 2023, we earned the GPTW certification for the third time. Our purpose is to **simplify people’s operational work so they can further develop their human talents**. Thus, we believe that, beyond helping our clients overcome their challenges, we also generate a positive impact on society. We are a Value-Added Distributor providing data collection and access solutions for frontline workers—especially in large and mid-sized enterprises. **Our Values**: Freedom with responsibility; Continuous pursuit of excellence; Equal opportunities to create and grow; Empathy; The best ideas must prevail; Always help whenever possible; Sow to reap. If you enjoy working in a collaborative, autonomous environment, want to feel you truly make a difference at work, and thrive on challenges, you’ll surely identify with MGITECH!  **Competencies and Attitudes We Value** * Planning and organization; * Communication and ethics; * Innovation and continuous improvement; * Results-oriented, with quality and customer focus; * Flexibility; * Sense of urgency; * Empathy; * Persuasiveness; * Stress resilience. **Responsibilities and Duties** o General: o Execute tasks within established deadlines, keeping all stakeholders informed about progress and, if necessary, renegotiating new delivery timelines. o Immediately enter process-related information into the appropriate system, ensuring all content is fully recorded upon task completion. o Analyze and monitor operational KPIs to identify and implement process improvements. o Continuously seek ways to improve processes through appropriate suggestions and questions. o Create and update area-specific work instructions. o Collaborate with interdependent departments to ensure alignment between deliverables and business needs. o Proactively pursue courses or seminars related to the field to support continuous personal development. o Specific: o • Treat all customers with respect and excellence; * Perform on-site repairs and provide support, resolving our customers’ issues whenever possible during the first visit; * Ensure all service order information—including required parts, detailed problem diagnosis, and applied solution—is entered into the service order system; * Ensure tasks are executed within established deadlines, keeping all stakeholders informed about progress and, if necessary, renegotiating new delivery timelines; * Support third-party service partners performing repairs on equipment sold by the Printer One unit, guiding them toward resolution of service requests; * When not conducting external service visits, repair equipment in our laboratory, organizing units according to deadlines and priorities, and executing analysis (diagnosis) and repair services; * Seek out any information or knowledge necessary—and currently lacking—to fulfill job responsibilities. **Requirements and Qualifications** Experience o Internal: o 6 months’ experience as a technician or similar role o External: o 6 months’ experience as a technician or similar role On-site: Monday to Friday, from 8:00 AM to 6:00 PM Technical course in electronics or related field Knowledge of electronics, repair, and diagnostics Knowledge of basic operating system configurations (Windows) Driver’s license, category B **Additional Information** Benefits Package Meal voucher (VR), transportation voucher (VT), Amil medical and dental insurance, life insurance, and career development plan. MGITECH is a company with 33 years of experience designing comprehensive mobile solutions, tailoring the ideal project for each client. Our purpose is to simplify people’s operational work so they can develop their human talents. If you believe in this mission, let’s transform the world—together.