Logistics Supervisor

Description

Job Summary: This professional will supervise and develop the sales team, monitor sales performance, optimize processes, and ensure service quality and customer experience. Key Highlights: 1. Supervise and develop the sales team 2. Monitor sales metrics and optimize processes 3. Optimize services and customer experience **Description and Responsibilities** -------------------------- **This position includes the following responsibilities:** * Supervise, develop, and support the sales team, ensuring high-quality customer service and achievement of targets; * Monitor sales metrics and performance, proposing process improvements; * Ensure proper execution of the commercial workflow and accurate management of customer information in the system; * Collaborate with internal departments (logistics and operations) to optimize services and resources; * Monitor and optimize product and service offerings (availability, schedules, and capacity); * Monitor suppliers and partners (transportation providers and guides), ensuring quality standards; * Manage team scheduling, routines, and performance, including feedback sessions and periodic meetings; * Monitor sales channels (portals and e\-commerce), ensuring proper functionality and accurate product listings; * Analyze complaints and improvement opportunities, supporting resolution and enhancing customer experience. * Perform other tasks of similar nature and complexity as required across the Giordani Group. **Requirements** -------------- **We seek a professional with the following qualifications:** 1\. Completed or ongoing undergraduate degree or technology course in business administration, management processes, marketing, or related fields; 2\. Negotiation skills; 3\. Leadership skills; 4\. Brazilian driver's license category B; 5\. Proficiency in Microsoft Office suite; 6\. Strong oral and written communication skills. **Interested in this opportunity?** --------------------------- Apply now and take the next step in your career! CODE 125301 AREA Sales LOCATION Bento Gonçalves \- RS WORK MODEL Full-time \- On-site APPLICATION DEADLINE 31/03/2026