**Description:** 1\. Assist customers in resolving questions and problems. 2\. Monitor customer satisfaction and seek solutions to improve the customer experience. 3\. Assist in implementing customized solutions to meet specific customer needs. 4\. Manage and update customer data in the company's internal system. 5\. Be able to handle high workloads, with a sense of priority when dealing with urgent matters. 6\. Participate in internal meetings to discuss strategies for improving customer service. 7\. Collaborate with other company teams to ensure an exceptional customer experience. **Notes on compensation:** Not specified