Indeed
Commercial Technical Analyst (Bertolini Storage Systems - RS)
Job Summary:
The professional will be responsible for customer visits, commercial proposals, interaction with internal and external teams, development of technical guidelines, and performance monitoring to optimize commercial and customer service processes.
Key Highlights:
1. Work in after-sales with a focus on customer solutions
2. Develop and optimize commercial and technical processes
3. Collaborate with various departments to expedite responses
At Grupo Bertolini, we are customer-oriented, collaborative and cooperative, adaptable and flexible, constantly seeking innovation through creativity, and committed to maintaining credibility.
Do you identify with this? Then join our team!
**Responsibilities and Duties**
* Conduct and take responsibility for customer visits, either individually or accompanied by Bertolini representatives, with the objective of presenting the company, identifying business opportunities, entering new markets, and positioning Bertolini as a provider of after-sales service solutions.
* Ensure accuracy of commercial proposals under your responsibility, jointly with the external team, through project analysis, calculations, and budgeting, aiming to optimize negotiations and sales conversion.
* Interact with the internal order, project, and budgeting teams, providing technical or administrative guidance on work demands, to optimize deliveries and business generation opportunities.
* Interact with engineering, logistics, legal, finance, and procurement departments to reduce response time in commercial and customer service processes, encouraging continuous improvement as a means of growth and evolution, thereby increasing business conversion opportunities.
* Develop technical guidelines related to departmental processes, as well as manuals and procedures, aiming to standardize and optimize processes through training of internal or external teams.
* Monitor the performance of internal and external teams to track budget delivery timelines, alerting the Commercial Administrative Supervisor whenever deviations in process execution are identified.
* Provide customer support when customers raise project-related or commercial proposal-related queries or requests.
* Interact with the marketing department by providing information on negotiated projects and success stories to generate publicity and reinforce the brand.
* Participate in the presentation, conceptualization, and implementation of value-added services for customer operations, ensuring Bertolini’s continued role as a customer partner following product sale.
* Propose and implement innovations and improvements in processes within your area of responsibility, evaluating results against company objectives and/or strategies.
**Requirements and Qualifications**
* Completed undergraduate degree in related fields.
* Negotiation skills.
**Additional Information** **Our Benefits:**
Profit Sharing Program (PPR);
Health insurance;
Comprehensive dental plan;
On-site dental and outpatient care;
Meals (on-site restaurant offering breakfast, lunch, and dinner);
Transportation allowance;
Comprehensive life insurance;
Birthday gift;
Christmas basket;
15-minute daily reduced working hours;
Various partnerships (nutritional and psychological support, plus medical clinics, educational institutions, and others);
Infrastructure (parking, mini-market, kiosk, soccer fields, and beach volleyball court);
Purchase of company products at special rates.
Grupo Bertolini’s story began in 1969, when brothers Walter, Rui, Raul, Henrique, and Antônio took on the challenge of continuing their father’s work and founded their own business in the metallurgical sector in Bento Gonçalves/RS.
Today, we have over 1,000 employees and spare no effort to achieve the same goal: making life better by delivering quality and authenticity in every product or service. We are committed to building an environment of respect and equality that values individuality, collaboration, and everyone’s participation. We believe in innovative initiatives and pursue the best results, proving that we are not merely machines, trucks, computers, or raw materials—but rather emotions, aspirations, dreams, and achievements. Today, we operate six brands within the group and are present nationally in Rio Grande do Sul, Espírito Santo, and Pernambuco, and internationally in Colombia, Mexico, and the United States.
**If you identify with how we think and act, join our team. We’re waiting for you to build a better future together!**
Rua Silva Paes, 7 - Cidade Alta, Bento Gonçalves - RS, 95700-378, Brazil
Bento Goncalves
English
