Job Summary: A reception professional responsible for customer service, organization, and administrative support at a gym, ensuring a welcoming environment. Key Highlights: 1. Welcoming service for students and visitors 2. Reception organization and administrative support 3. System operation and activity scheduling **Requirements:** * Excellent communication skills, courtesy, and professional demeanor. * Organizational skills, attention to detail, and efficiency. * Proficiency with computers, systems, and spreadsheets (Google Sheets/Excel). * Customer service experience (preferred). * Experience with **EVO** (preferred). **Main Responsibilities:** * Greet students and visitors warmly and professionally. * Conduct a brief facility tour, explaining the gym layout and operations. * Answer general inquiries regarding operating hours, group classes, available services, and facility rules. * Support the service flow until the commercial consultant arrives or takes over (when required). * Operate the **EVO system**: locate registrations, verify membership plan statuses, record interactions/observations, and perform administrative tasks. * **Schedule and organize Pilates sessions**, confirm details, and maintain calendar control. * Update internal spreadsheets and logs (daily visits, pending items, calendar, reception organization). * Maintain an organized reception area and contribute to a welcoming environment.
João Silva
Indeed · HR
João Silva
Indeed · HR
