Description
Job Summary:
Responsible for ensuring efficient operations, team communication, and high-quality customer service at the restaurant, as well as collaborating on planning and complying with environmental guidelines.
Key Highlights:
1. Ensure efficient restaurant operations
2. Guide the team to provide intuitive and friendly customer service
3. Collaborate in scheduling and activity planning
● Ensure all restaurant operations run smoothly;
● Maintain continuous interaction and communication with production and kitchen teams to monitor customer order wait times;
● Guide the team in delivering customer service—ensuring customers are greeted intuitively and warmly, handling complaints or issues, and guaranteeing efficient, high-quality service;
● Collaborate in planning staff leave schedules and defining activity rosters;
● Propose customer service procedures and standards;
● Ensure compliance with environmental guidelines and clauses stipulated in contracts, integrating environmental requirements into the planning, execution, and monitoring of activities under your responsibility.
Employment Type: Full-time CLT
Compensation: Starting from R$4\.000,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site