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Customer Service Associate – Belém/PA
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Dr. Malcher, 23 A - Cidade Velha, Belém - PA, 66020-250, Brazil
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Description

Have you ever imagined working for a **100% Brazilian brand**, created by people who believe in the **flavor of ideas** and the **power of connections**? **San Paolo** was born in Fortaleza and soared far. Today, we have over **600 mustachioed team members across 65 company-owned stores**, from North to South Brazil, spreading affection and innovation wherever we go. We believe that **working with purpose** means transforming everyday life into something extraordinary — from warm, welcoming service to an ice cream cone filled with cherished memories. And we can only grow together when we value those who help build this story alongside us. If you want to leave your mark, discover new paths, and embark on a journey full of flavor, care, and learning, join us in writing the next chapters of this adventure. **Responsibilities and Duties** * Deliver in-person service ensuring friendliness, efficiency, and customer satisfaction; * Prepare and serve gelatos, coffees, mixes, and desserts; * Maintain store premises, equipment, utensils, and dining area cleanliness, performing hygiene routines in compliance with food safety regulations; * Restock gelatos, supplies, and materials, supporting organization and inventory control; * Complete shift checklists, monitor temperatures, execute opening/closing procedures, and record data in systems. **Requirements and Qualifications** * Completed high school education. * Preferred: Basic knowledge of food safety and good handling practices. * Preferred: Experience operating store systems and equipment. * Availability to work on a rotating 5-days-on / 2-days-off schedule. **Additional Benefits** * Meal and Food Allowance via iFood Benefits Card; * Transportation Allowance or Fuel Assistance; * Wellhub (Gympass); * Benefits Club; * Attendance Day Off; * Birthday Day Off. **This is our purpose!** San Paolo Gelato & Café was founded in June 2012 in Fortaleza, Ceará. Our mission is to **awaken delicious sensations through magical and joyful moments**. We offer artisanal, authentically Brazilian gelato. Thanks to our intense focus on three core pillars: **Product, Environment, and Service**, we’ve expanded and now count over 600 mustachioed team members across more than 65 company-owned stores nationwide. If you believe that **details make all the difference**, are **innovative**, and strive to always deliver **the best possible service**, we’re looking for you! Soar high with us and become part of this team that **believes in people** and **dreams big**!

Source:  indeed View original post
João Silva
Indeed · HR

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