Customer Relationship Assistant

Description

Job Summary: A professional to support client relationship activities in a notary office, focusing on public service, administrative routines, and document organization. Key Highlights: 1. In-person, telephone, and email customer service 2. Administrative and protocol support 3. Organization and maintenance of physical and digital folders Support role for the Client Relationship Department of a notary office, focusing on public service and administrative routines. Main Responsibilities: * In-person, telephone, and email customer service; * Support for administrative and protocol routines; * Document verification (legibility, completeness, and inconsistencies); * Organization and maintenance of physical and digital folders; * Requesting certificates, issuing payment slips, and completing forms; * Operating internal notary office systems and CRM; * Deadline tracking and demand follow-up. **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break. Requirements: * Completed high school education; * Prior experience in public service (e.g., secretarial work, notary offices, or administrative roles); * Basic to intermediate knowledge of Microsoft Office Suite; * Familiarity with administrative routines and document organization; * Strong verbal and written communication skills; * Organizational skills, attention to detail, and responsibility regarding deadlines; * Ethical conduct, confidentiality, and professionalism. * **Preferred Qualifications:** * Previous experience in a notary office; * Familiarity with CRM systems; * Knowledge of notarial procedures, digital certification, or related coursework. Benefits Meal Allowance: **R$ 400.00** Transportation Allowance