Support Assistant - Belém Unit

Description

Job Summary: Provide technical support to ERP system users, resolve low-complexity issues, test functionalities, and assist in implementing new clients. Key Highlights: 1. Providing technical support to ERP system users 2. Focusing on problem resolution and functionality testing 3. Assisting in the implementation of new clients **Job Description:** ---------------------- You will provide technical support to ERP system users, clarify doubts, test functionalities, and resolve low-complexity issues. This role includes logging and tracking requests, assisting in the implementation of new clients, and installing and configuring essential peripherals and applications related to the ERP system to ensure its full functionality. **Essential Requirements:** ------------------------------ Bachelor's or Technical degree in related fields (currently enrolled or completed) Basic knowledge of ERP systems Intermediate proficiency in Microsoft Office Suite Strong problem-solving skills Good verbal and written communication skills Residence in the Metropolitan Region of Belém **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NO **Benefits:** --------------- Meal Allowance; Welcome onboarding program; Life insurance (no payroll deduction); Dental plan; Mobility allowance; Birthday Day Off; Payroll-deducted loan. **Work Location:** ---------------------- Belém/PA **Working Hours:** ------------------------ Business hours **Additional Information:** --------------------------- Send CV to email: rh@vrbelem.com.br