Mechatronics Technician

Description

Job Summary: Professional responsible for maintenance, technical support, and configuration of VLT machines; database management; and technical interaction with clients. Key Highlights: 1. Working with innovative casino gaming technologies (VLT). 2. Technical coordination and support to ensure operational continuity. 3. Opportunity to visit clients and maintain brand presence. *About EGT:* We are a modern company, a subsidiary of Euro Games Technology (Bulgaria). We continuously improve our development of casino gaming technologies, leveraging our accumulated experience. Our team of experienced professionals creates innovative products, always tailored to the needs of our clients and their players. *Scope of Work:* The Video Lottery Terminal (VLT) system offers a revolutionary approach to the gaming industry. While players enjoy placing bets on the terminal, the central server assumes control, managing all aspects of the lottery game—from rule details to the excitement of potential wins. This centralized management ensures a seamless and fair lottery experience. To learn more, visit: https://brazil.egt.com/vlt/ *Job Responsibilities:* **Machine Maintenance and Support:** * Coordinate regular machine inspections to ensure full functionality for customer use. * Promptly resolve machine issues to ensure uninterrupted user experience. * Provide follow-up and statistical reports when required for specific cases in any area. **Database Management:** * Maintain, update, and review databases related to machines, ensuring accuracy and reliability. **Testing and Configuration:** * Conduct laboratory tests for game and server configuration, including functionality and performance checks. * Create installation files for remote accounting systems, ensuring complete documentation and accurate data. **Activation and Deactivation Processes:** * Generate activation and deactivation files for hardware changes or conversions affecting machine counters. * Upload files to the company’s platform with precise machine data and MAC addresses. **Client Interaction and Auditing:** * Visit regional clients every two months for audits and brand presence maintenance. * Address client needs and requests regarding machine performance and functionality. **Technical Coordination:** * Provide documentation and support to technicians and other internal departments. * Monitor the UCAS system to track machine online/offline status and coordinate with clients and technical teams to ensure operational continuity. ***Job Requirements:*** * Must operate in João Pessoa and surrounding areas, including other Northeastern states. * Periodic visits to the São Paulo office will be required. * Intermediate or higher level of English (to be tested during the interview). * Completed technical course in mechatronics/mechanics/electronics. * Completed or ongoing undergraduate degree is a plus. Employment Type: Full-time CLT Compensation: R$2.800,00 \- R$3.500,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On the road