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Centro, Castanhal - PA, 68740-110, Brazil","infoId":"6484644463040212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Support Supervisor","content":"We have an outstanding opportunity in the technology area at our Castanhal unit—see details below:\n\n\nThe **Technical Support Supervisor** will be responsible for coordinating and supervising the technical support team’s activities, ensuring quality and agility in user service.\n\n\n**REQUIREMENTS:**\n\n\nBachelor’s degree in Computer Engineering, Information Systems, Computer Networks, or related fields;\n\n\nStrong knowledge of operating systems (Windows and Linux), computer networks, and IT infrastructure;\n\n\nProficiency in hardware maintenance, corporate software support, and basic information security concepts;\n\n\nExperience managing teams, delivering user support, and monitoring performance indicators (SLA and KPI) is desirable.\n\n\n**RESPONSIBILITIES:**\n\n\nAssigning and tracking IT team tasks;\n\n\nPrioritizing tickets based on severity level and providing technical support for more complex issues;\n\n\nManaging equipment inventory;\n\n\nMonitoring system maintenance and updates;\n\n\nTracking performance indicators (proposing process improvements);\n\n\nProviding technical guidance and development for the team, ensuring compliance with internal policies and best practices in information security.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766612848000","seoName":"technical-support-officer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-benevides/cate-help-desk-it-support/technical-support-officer-6484644463040212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c318e911-72c5-402d-8258-dd53c0f62896","sid":"ab9e44cf-d3bb-49f7-9a3c-9da6da031fbc"},"attrParams":{"summary":null,"highLight":["Lead technical support team","Ensure quality and agility in user service","Solid knowledge in IT infrastructure"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Castanhal,Pará","unit":null}]},"addDate":1766612848674,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. 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With a team of specialists, the company operates across multiple areas, providing strategic support and high-quality consulting services.\n\n**✅** **PARTICIPATE IN THIS SELECTION PROCESS**\n----------------------------------\n\n* Review all details of this opportunity on Jobbol now and APPLY.\n\n**What will you do in this role?**\n\n\nConduct recruitment and selection (R&S) processes across all stages. Administer and grade psychological tests and assessments. Support the organization and facilitation of group dynamics and interviews. 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Dr. Malcher, 23 A - Cidade Velha, Belém - PA, 66020-250, Brazil","infoId":"6484279191641812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Level 2 Service Support Technician – Belém, PA","content":"Handle the opening, categorization, and prioritization of service requests, performing diagnosis, response, and resolution of incidents and service requests assigned to the second level under the relevant contract.\n\n **Responsibilities and Duties**\n* Ability to understand user problems.\n* Ability to clearly express and convey information.\n* Basic knowledge of computer maintenance (hardware and software) and microcomputer operation.\n* Basic knowledge of computer networks and TCP/IP.\n* Basic knowledge of telephony.\n* Basic knowledge of networking equipment (switches and wireless access points).\n\n **Requirements and Qualifications** **Education:**\n\n\nCompleted high school.\n\n **Professional Experience:**\n\n\nExperience in technical support activities;\n\n\nTechnical knowledge in the ICT field compatible with the duties to be performed.\n\n **Certifications/Courses/Training:**\n\n* ITIL v3 or higher certification, or a certificate of completion for an ITIL v3 course (minimum duration: 20 hours).\n* Computer networking course (minimum duration: 40 hours).\n* Certificate of completion for a technical course in microinformatics (minimum duration: 40 hours).\n* Certificate of completion for a Microsoft Windows 10 or higher course (minimum duration: 40 hours).\n* Certificate of completion for one or more Microsoft Office 365 courses covering Word, Excel, and PowerPoint (minimum duration: 60 hours).\n\n **Additional Information** **Benefits:**\n\n\nHapvida, Bradesco Saúde, or Unimed health insurance plan (no co-payment);\n\n\nHapvida Odonto or Bradesco Dental dental plan;\n\n\nAlelo meal or food allowance card;\n\n\nLife insurance fully covered by Lanlink;\n\n\nTransportation allowance;\n\n\nPharmacy benefit program;\n\n\nUniversity partnership program;\n\n\nGympass;\n\n\nAuster;\n\n\nInternal education platform;\n\n\nMoodar platform (therapy platform offering special rates for Lanlink employees).\n\n \n\nGreat to have you visit us virtually! Shall we get to know each other better?\n\n \n\nFor over 35 years, Grupo Lanlink has been building transformative experiences—not only for businesses but also for people’s lives—across all five regions of Brazil. We envision the future with the purpose of impacting lives and serving as a safe harbor for innovation. Our workplaces are built by our employees, who wear the company shirt proudly and create, day after day, a joyful and collaborative work environment.\n\n\n\n \n\nWe believe trust is the foundation of our relationships—with our people and our clients—and that trust is cultivated through practices such as hiring and onboarding, inspiring, speaking, listening, thanking, developing, caring, celebrating, and sharing.\n\n \n\nWe are many; we are diverse; \\#weareLanlink. Now it’s your turn! Let us get to know you too? 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Organize training programs and development initiatives targeted at operational teams. Monitor HR metrics such as turnover and absenteeism. Provide employee support to clarify labor-related questions. 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Zacarias de Assunção, 134 - Centro, Ananindeua - PA, 67000-000, Brazil","infoId":"6484195586739412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Human Resources Assistant - Atalaia","content":"Wholesale retailer hiring Human Resources Assistant in Ananindeua (Atalaia).\n\n**✅** **PARTICIPATE IN THIS SELECTION PROCESS**\n----------------------------------\n\n* Review all details of this opportunity on Jobbol now and APPLY.\n\n**What will you do in this role?**\n\n\nAssist in personnel administration processes, including hiring, termination, vacation management, and benefits. Support the preparation of labor documentation and electronic timekeeping control. Assist in organizing physical and digital files for the HR department. 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Conduct critical analysis of deviations between planned and actual performance. Hold alignment meetings with technical and operational teams. 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By combining unparalleled experience and specialized skills across more than 40 industries, we deliver services in Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song.\n\n\nWhen we work together, change becomes the most dynamic and powerful source of progress available to you. We are over 738,000 people, present in more than 120 countries, committed to innovating every day and transforming the world into a better place for people.\n\n**Join us – Technology**\n\n\nWe combine innovation, new technological capabilities, and industry expertise to help clients innovate at scale, transform, and grow their businesses. Join a culture that encourages innovative ideas to flourish and make a meaningful impact on our clients’ businesses and our communities. Combine the best of technology and human creativity in large-scale IT and business transformation programs for global clients using the latest technologies in cloud, security, data, AI, digital, Industry X, enterprise platforms, and intelligent automation.\n\n\n \n\nWe are seeking a Software Architect – Specialist | Tech Lead to define, evolve, and sustain technological solutions in complex environments, with strong interface to telecommunications engineering. This person will serve as the technical reference within the team, supporting strategic decisions, influencing architectural standards, and collaborating with cross-functional teams to ensure scalable, efficient, and business-aligned solutions.\n\n**Responsibilities**\n---------------------\n\n* Design, define, and deliver technological architectures for platforms, products, and enterprise solutions.\n* Serve as a Technical Subject Matter Expert (SME) and Tech Lead, supporting various teams in making architectural decisions.\n* Participate in pre-sales and solutioning processes, contributing to the design and sustainability of solutions aligned with client requirements.\n* Collaborate with cross-functional teams to ensure alignment, consistency, and efficiency in architectural definitions.\n* Assess technical requirements, risks, and impacts, proposing robust and scalable solutions.\n* Contribute to the evolution of architectural standards, frameworks, and best practices.\n\n**Requirements**\n--------------\n\n* Advanced proficiency in Software Architecture.\n* Experience in roles related to Software Architecture or Software Engineering.\n* Bachelor’s degree in Computer Engineering, Computer Science, Information Systems, Telecommunications Engineering, or related fields.\n* Knowledge of:\n\n\n\t+ HPSD (HP Service Desk) / HP Software\n\t+ Network and telecommunications engineering\n\t+ Java\n\t+ Telecommunications with an engineering focus\n\n**Preferred Qualifications**\n----------------\n\n* Advanced proficiency in Java.\n* Advanced proficiency in Technology Architecture.\n* Intermediate knowledge of Business Architecture.\n* Familiarity (entry-level) with Telco B2B/SMB solutions.\n\n**Location:** São Paulo | Rio de Janeiro | Recife | Campina Grande | Belém\n\n**What Accenture Offers:**\n\n\nAt Accenture, we invest in our professionals’ development like no other organization:\n\n\nProfessionals with equal opportunities to grow. We encourage career progression based on merit, grounded in our core value: Respect for the Individual.\n\n\nWe embrace diversity and live without distinction based on gender, race, sexual orientation, religious belief, social status, or disability.\n\n\nWe invest in training on topics aligned with market needs and trends. 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