Job Summary: Manage and supervise a team of registration analysts, focusing on information validation, process improvement, and risk mitigation, ensuring compliance and efficiency. Key Highlights: 1. Leadership and supervision of a team of registration analysts 2. Continuous process improvement and risk mitigation 3. Interdepartmental collaboration and compliance assurance DESCRIPTION: * Supervise and manage a team of registration analysts, ensuring all tasks are performed efficiently; * Prepare operational performance reports, including metrics and quality indicators, to guide strategic decisions; * Verify and validate vehicle and owner registration information, ensuring all data is accurate and up-to-date; * Prepare operational performance reports, including metrics and quality indicators, to guide strategic decisions; * Identify potential fraud or inconsistencies in registrations and develop risk mitigation strategies; * Train the team on registration analysis processes and techniques, fostering a continuous learning environment; * Collaborate closely with other departments, such as sales and customer service, to ensure process integration; * Ensure strict adherence to internal policies and procedures, promoting compliance and information security; * Continuously seek improvements in registration analysis processes, adopting new technologies and practices to enhance efficiency. DESIRED EXPERIENCE: * Proficiency in data management systems and CRM; * Skills in motivating and developing team talent; * Understanding of vehicle protection practices and regulations; * Experience in customer relationship management, with emphasis on satisfaction and conflict resolution; * Ability to understand customer needs and prepare customized solutions; * Experience preparing reports and presentations for executive leadership; * Skill in critical analysis and data-driven decision-making; * Excellent verbal and written communication skills; * Ability to convey technical information clearly and objectively. REQUIREMENTS: * Bachelor’s degree in Business Administration, Accounting, Engineering, or related fields; * Understanding of compliance and regulatory standards; * Experience in statistical analysis and market trend analysis; * Familiarity with the vehicle protection and/or insurance market; * Prior experience in team leadership and supervision; * Knowledge of administrative and operational processes in the field; * Knowledge of data analysis techniques and report interpretation; * Ability to validate information related to vehicle documentation and specifications; * Advanced proficiency in tools such as Excel or Google Sheets for managing vehicle and customer data; * Familiarity with traffic legislation and required documents for registration. * Strong verbal and written communication skills; * Analytical and organized profile; * Attention to detail; * Critical analysis capability; * Strong interpersonal communication skills; * Ethical and responsible attitude; * Proactivity and resilience. Employment Type: Full-time, Permanent CLT Compensation: R$4\.000,00 \- R$5\.000,00 per month Benefits: * Meal allowance * Transportation allowance Selection Question(s): * Do you hold a degree in Human Resources? Experience: * Human Resources (Mandatory) Work Location: On-site