Collections Analyst

Description

Job Summary: We are seeking a Collections Analyst to manage debt recovery, negotiate payments, and analyze customers' financial situations. Key Highlights: 1. Collect payments from delinquent customers 2. Negotiate payment methods and deadlines 3. Analyze customers' financial situations Collections Analyst Position Description We are looking for a Collections Analyst to join our team. The professional will be responsible for collecting payments from delinquent customers, negotiating payment terms, analyzing customers' financial situations, and maintaining up-to-date records. Responsibilities * Conduct collections from delinquent customers via telephone, e\-mail, and other communication channels. * Negotiate payment methods and deadlines with customers. * Analyze customers' financial situations and propose solutions for debt settlement. * Maintain updated records of negotiations and agreements. * Prepare collection reports and present results to the team. Requirements * Prior experience in the collections field. * Knowledge of negotiation techniques. * Strong communication skills and ability to handle conflict situations. * Organizational skills and attention to detail. * Ability to work under pressure and meet targets. * Completed Bachelor's degree in Administration, Accounting, or related fields.