Collect payments from members, negotiate payment methods for bills, record all customer service interactions, contact members regarding bill receipt, and update information via the system. **Responsibilities** - Record all customer service interactions using the association’s management system; - Collect outstanding bills through electronic channels and forward them to members upon request; - Contact members via electronic means to confirm receipt of bills as a preventive measure against non-payment; - Update members’ registration data and bill due dates in the system; - Complete the daily productivity spreadsheet. **Working Hours:** Mon–Sat 10:36–13:30 / 14:30–18:00; Sat 09:00–10:50 / 11:00–13:00 **Compensation:** Fixed salary + commission. **Benefits:** * Meal/food allowance of BRL 35.00 per day (including during vacation) * Health and dental insurance (at no cost to employee) * Transportation allowance or fuel subsidy * Gympass * Care Therapy (online psychological support) * Discounts at educational institutions * BRL 200.00 monthly pharmacy assistance **Note: This position is exclusively for persons with disabilities (PCD).** Employment type: Full-time, permanent CLT contract Salary: BRL 1,518.00 – BRL 2,025.00 per month Benefits: * Medical assistance * Dental assistance * Fuel subsidy * Education assistance * Commercial partnerships and discounts * Life insurance * Food allowance * Transportation allowance