Description
Job Summary:
Multichannel customer service and proactive/reactive sales, focusing on customer relationship management and support for digital strategies.
Key Highlights:
1. Opportunity to engage in proactive and reactive sales
2. Focus on customer relationship management and after-sales service
3. Support for digital strategies to increase conversion
Customer service via WhatsApp, phone, email, and chat;
Conducting proactive and reactive sales (telesales and e-commerce);
Order registration and tracking until delivery;
Supporting digital strategies to increase conversion;
Performing after-sales service and maintaining customer relationships;
**Requirements:**
Experience in telesales and/or e-commerce;
Experience with online customer service (websites, marketplaces, WhatsApp Business, etc.);
Bonus: 0.5% per target achieved
Interest in sales and proactive attitude;
Strong communication skills, organization, and results orientation
**Benefits and Conditions:**
Salary: R$ 2,000.00 + commission
Transportation allowance
Meal allowance
Working hours: Monday to Friday, 8 a.m. to 6 p.m.
Employment type: Full-time CLT contract
Payment: R$2,000.00 per month
Benefits:
* Meal allowance
* Transportation allowance
Selection question(s):
* Do you have experience in telesales?
* Do you have easy access to the Santa Efigênia neighborhood, BH - MG?
* Do you have experience in online sales?
Work location: On-site