Description
Job Summary:
We are seeking a dynamic and communicative professional to work in customer service and reception at a clinic, contributing to the best possible experience for patients and their families.
Key Highlights:
1. Personalized and assertive service to patients and their families
2. Scheduling appointments and supporting clinic professionals
3. Focus on continuous improvement and results delivery
A mais**60** is a national reference in caring for elderly people, operating in rehabilitation, treatment, and disease prevention, providing more care for better health.
We are looking for innovative individuals focused on results and people, who identify with our purpose and values, delivering the best experience for our customers and employees.
**If you enjoy working in customer service, consider yourself dynamic and communicative, and believe you can make a difference, join our team!**
Check out the challenges and responsibilities of this role:
* Covering clinic reception during colleagues' vacation periods, as well as in cases of medical certificates, absences, or leaves;
* Greeting and welcoming patients and their families, providing personalized and assertive service;
* Scheduling appointments through in-person and telephone interactions, ensuring the best patient experience;
* Assisting clinic professionals when support is needed with computers or printers in consultation rooms;
* Identifying opportunities for improvement, contributing to results delivery.
**Requirements and competencies for this position:**
* Completed high school education;
* Proficiency in Microsoft Office suite;
* Experience in customer service.
* Strong interpersonal skills and ability to work in teams;
* Initiative, agility, and problem-solving ability.
**We offer you:**
* Competitive salary;
* Caju card for meals;
* Unimed health insurance;
* Odontoprev dental insurance;
* Transportation allowance;
* Pharmacy, university, and SESC partnership benefits.
**Work schedule:** Availability to work across all Belo Horizonte units and various shifts (6:45 AM to 4:45 PM \| 7:00 AM to 5:00 PM \| 9:00 AM to 7:00 PM \| 12:00 PM to 10:00 PM), Monday through Friday, plus rotating Saturday shifts from 7:00 AM to 1:00 PM.
**Don’t wait — apply now! We’d be delighted to meet you!**
Prior experience in the healthcare sector is a plus.