Process Assistant

Description

Job Summary: The Process Assistant is responsible for promoting operational efficiency by mapping, analyzing, and optimizing processes to identify improvements and create workflow diagrams. Key Highlights: 1. Promote operational efficiency and process optimization. 2. Work in a dynamic and relaxed environment with a youthful and cheerful spirit. 3. Values respect, responsibility, empathy, innovation, and creativity. **GestãoClick** is an established ERP company in the market, with ten years of experience providing software solutions to help businesses achieve their business goals. Our team consists of qualified, empathetic professionals with a youthful and cheerful spirit. We work in a dynamic and relaxed environment that supports our culture and values. We highly value respect, responsibility, empathy, innovation, and, of course, the creativity of each professional. If you enjoy challenges and people: **Join us and become a CLICKER too!** **Responsibilities and Duties** **What does a Process Assistant do?** The Process Assistant promotes operational efficiency through mapping, analyzing, and optimizing processes—identifying improvements and creating workflow diagrams. **What are your DEMANDS and RESPONSIBILITIES:** * Map workflows and create diagrams to document how processes occur, identifying responsibilities, inputs, and outputs at each step; * Develop and maintain SOPs (Standard Operating Procedures), policies, and other organizational documents, ensuring they remain up-to-date and aligned with company guidelines; * Analyze processes for improvement opportunities, identifying bottlenecks, rework, and waste impacting time, cost, or quality; * Train teams and disseminate best practices, fostering clear communication to strengthen the process management culture. **Requirements and Qualifications** **Prerequisites:** * Reside in Belo Horizonte or its metropolitan region; * Knowledge of process mapping tools and methodologies; * Experience with continuous improvement methodologies; * Intermediate/advanced Excel skills; * Strong organizational ability; * Solid technical writing skills and attention to detail; * Analytical ability; * Teamwork capability; * Strong verbal and written communication skills. **Preferred Qualifications:** * Knowledge of Agile methodologies; * Experience in PMO and project management. **Education:** * Bachelor’s degree completed or in progress in Process Management, Business Administration, Engineering, or related fields. **Additional Information** **Employment Type, Work Model, and Schedule:** * CLT employment regime; * Hybrid work model; * Monday to Friday, 40 hours per week, with a 1 hour 30 minute lunch break. **Benefits:** **For Daily Life:** * iFood Benefits Card (Meal Allowance and Restaurant Voucher) worth R$ 33.00/day, paid also during vacation; * Fuel allowance of R$ 180.00; * Home office allowance of R$ 150.00. * Fresh fruit every weekday; * Office equipped with gym, cafeteria, and kitchen; * Relaxation area featuring PS4, PS5, arcade machines, billiards table, chess, Uno, sofas, lounge poufs, and more; * ClickDay: Our monthly happy hour to promote engagement and well-being among our Clickers. **Family, Health, and Well-being:** * Wellhub (Gympass); * Health insurance with 100% of the monthly premium covered by the company; * Dental plan with no co-payment; * StarBem: Up to 4 telemedicine consultations per month, including general practitioners, specialists, and online therapy; * AVUS: Discounts on pharmacies, lab tests, and private medical consultations for you and your dependents; * Partnership with SESC (diverse programming in education, health, culture, leisure, and social assistance); * Birthday Day Off (one day off to be taken on your birthday or anytime during your birth month); * Birthday Gift in your birth month; * Férias&Co and Onhappy: Our corporate vacation benefits. **Development and Learning:** * Career development plan; * Partnerships with educational institutions (UNA and UNIBH); * Training and development programs in the field; * Partnership with OpenEnglish language institute. **Compensation Upside:** * Annual profit-sharing program; * Variable bonus for all employees. **Apply now! :)** \#VemTrabalharNaGestãoClick \#IAmClicker \#EuCresçoComAGestãoClick Here, our purpose **is to simplify management and transform the lives of entrepreneurs**. We develop comprehensive, accessible, and easy-to-use solutions that help companies grow with greater security and efficiency. Founded in 2015, we have evolved alongside our customers. Today, **over 25,000 companies trust GestãoClick** to organize their operations, increase productivity, and ensure tax compliance through a complete, 100% online ERP. We believe in **technology** as a tool for transformation, always guided by **agility**, excellence, and **simplicity**. We place **people** above all else and foster a welcoming, collaborative, and respectful environment where development and an **owner mindset** are part of everyday life. **Grow with us!**