**Responsibilities** * Manage the hotel's IT networks, systems, and infrastructure; * Provide technical support to customers and staff; * Monitor daily operation of equipment and connections; * Manage backups, telecommunications/internet contracts, and internal service requests; * Handle relationships with specialized vendors; * Control and manage equipment such as computers, tablets, phones, intercoms, and internet antennas; * Lead the IT internship team; * Support implementation of Standard Operating Procedures (SOPs), ticketing system, and operational improvements within the department. **Mandatory Requirements** * Minimum 2 years of experience managing teams or supervising in the IT field; * Advanced knowledge of: * Networks; * Systems; * Ticket management; * Contract management; * Interpersonal communication; * Completed or ongoing undergraduate degree in IT; * Organized, proactive profile with strong problem-solving ability. Compensation: R$4\.000,00 \- R$5\.500,00 per month Benefits: * Dental care plan * Fuel allowance * Education allowance * Company mobile phone * Partner agreements and commercial discounts * Life insurance * Meal voucher * Transportation voucher Education: * Completed undergraduate degree (Mandatory) Experience: * IT Management (Mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
