**About the opportunity** MCSA is a law firm specializing in credit recovery and debt collection — and also a team that builds its own technological solutions: AI-powered self-service, an in-house BI tool, operational automations, and internally developed systems under continuous development. We are hiring a QA Engineer to structure and evolve the quality culture across this ecosystem. You will not be testing a single product — instead, you will work across a diverse set of solutions, each with its own nature, risks, and quality criteria. This is an environment that demands adaptability, systemic thinking, and the ability to build structure where none yet exists. **Technical context** * Our internal team develops and maintains proprietary solutions: AI-driven conversational self-service, a BI tool built with Python and React, process automations, and operational management systems. * Some of these solutions are already in production; others are under active development. * There is no formally structured QA culture yet — you will build it together with the team. **Responsibilities** * **Test and validate deliveries:** work on projects both in development and in production, verifying compliance with specifications and building tools, scripts, and routines for continuous monitoring. * **Structure test plans:** define test scenarios, edge cases, acceptance criteria, and quality documentation for heterogeneous solutions. * **Test automation:** build and maintain automated scripts for web applications, APIs, and internal and external integrations. * **Database testing:** validate data integrity, table synchronization, and data consistency in critical routines. * **AI solution validation:** evaluate the behavior of conversational systems and AI agents using criteria adapted to the non-deterministic nature of such solutions. * **QAOps / CI/CD:** integrate automated validations into the deployment pipeline to ensure continuous quality. * **Reporting and traceability:** log bugs, root causes, regression history, and collaborate with the technical team to anticipate issues. **Requirements** * Practical QA experience, including test scenarios and validation tools already applied in production. * Python development for writing scripts, tools, and small validation projects. * Test automation using at least one tool: Selenium or Playwright. * Intermediate SQL — writing queries, validating data, and relational structures. * API testing using Postman, Insomnia, or equivalent tools. * Daily use of Git for version control. * QA best practices: traceability, bug management, and agile methodologies. **Nice-to-have** * Experience in Credit Recovery, Debt Collection, Call Centers, or law firms. * Validation of AI-based systems — chatbots, agents, LLMs. * CI/CD using GitHub Actions, Jenkins, or similar tools. * Real-time quality dashboards or monitors. * Load and performance testing. * Ability to build QA processes from scratch within teams lacking an established quality culture.
João Silva
Indeed · HR
João Silva
Indeed · HR
