Job Summary: We are seeking an innovative and results-oriented professional to assist in the execution and monitoring of telecommunications services, ensuring quality and productivity. Key Highlights: 1. Focus on innovation and results to deliver the best solutions. 2. Collaborative work and continuous pursuit of excellence. 3. Promotion of diversity and inclusion in a respectful environment. We seek individuals who are innovative, results-focused, safety-conscious, and committed to people. We believe our strength lies in collaborative work. We constantly strive to innovate to deliver the best solutions to our internal and external customers. Therefore, we dedicate ourselves to the continuous pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and/or individuals from diverse generations. \#VemSerTelemont. **Responsibilities and Duties** * Support the execution of regional telecommunications services by mobilizing teams, monitoring, verifying service delivery, and controlling deviations. Assist technicians with assigned tasks, monitor field services, and assign additional tasks upon completion of their routes—thereby achieving productivity targets, managing deadlines, and meeting other service-level requirements; * Verify quality, deadlines, and other relevant aspects of service orders assigned to teams through direct contact with customers; * Assist in resolving field service deviations by documenting issues and escalating to immediate supervisors; * Provide technical support and mobilize operational teams using established techniques, standards, and information systems. Perform other activities of similar nature, complexity level, and responsibility. **Requirements and Qualifications** High school diploma. Desirable: 6 months of experience in this role. Intermediate Office suite proficiency. 6 months of experience in Level I role. **Additional Information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working Hours: Commercial hours, Monday to Saturday. **Our Journey** For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We are present in 10 states and the Federal District, delivering voice communication, broadband and data services, multimedia transport, and energy system management. **Our People** We rely on professionals who translate our values into action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and broadens our capacity for innovation. Thus, we promote inclusion and value experiential plurality, respect for differences, and cross-departmental and interpersonal integration. **Our Growth Path** The spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where every individual can develop and build a solid career. Together, employees and the organization chart a growth trajectory sustained by values that guide all our actions. **Our Values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration
João Silva
Indeed · HR
João Silva
Indeed · HR
