JUNIOR SUPPORT ANALYST

Description

Job Summary: Provide support to users and systems of the company. Key Highlights: 1. Critical analysis and sense of urgency (SLA-driven). 2. Clear communication with technical teams and end users. 3. Continuous improvement mindset (Kaizen/Problem-solving). **Configurations** ================= **17479 JUNIOR SUPPORT ANALYST** ============================= SIMPRESS BELO HORIZONTE, MG, BRAZIL**Market-competitive salary** CLT On-site LOW COMPLEXITY (SLA \- 40 business days) View other positions About Us Click here to learn more about us: https://simpress.com.br/quem\-somos/ So, are you interested? Join us and share your journey as part of our SIMLOVERS team. Description Provide support to users and systems of the company. Requirements **Soft skills** * Critical analysis and sense of urgency (SLA\-driven). * Clear communication with technical teams and end users. * Organization and discipline regarding schedules, evidence, and compliance. * Collaboration (working with resident teams, partners, and clients). * Continuous improvement mindset (Kaizen/Problem\-solving). Minimum education: Completed Bachelor's degree Benefits * Birthday Day Off: enjoy your special day however you like; * Profit Sharing Program: our PPR is semi-annual and highly competitive. \#FocusOnResults * Referral Program: you're rewarded $$ when you refer a friend to work here or help bring in new business. Everyone wins! ;) * Health first: health and dental insurance \+ gym partnerships for you and your dependents; * Sim for All: we have squads focused on various important topics — join one to help transform the experience of our simlovers. * Sim Store: yes, an online store offering new and used devices (smartphones, laptops, tablets...) at payroll-discounted prices; * Sim University: a top-tier, interactive learning platform with MANY courses for your development. Plus, we partner with several educational institutions, offering great discounts for those seeking further growth! * Meal or Food Allowance: choose the card you prefer to receive your allowance... Notes We believe the success of our business lies in the diversity of our people — their experiences, knowledge, cultures, genders, ethnicities, religions, perspectives, and more. All our positions are open to EVERYONE. Do you resonate with this value? Join our \#SIMLOVERS / Simpress for ALL team! \=) Apply Now Powered by Privacy \& Terms \| Status \- © 2026 JobConvo