Job Summary: Network and computer support professional responsible for handling support tickets, equipment maintenance and configuration, and software installation. Key Highlights: 1. User support for network and computer issues 2. Equipment maintenance and preservation 3. Software installation and configuration \- Respond to user support tickets related to network and computer systems, including equipment assembly, repairs, configurations, and usage of hardware, available software, and network access points. Main Deliverables: Receive user system requests submitted via e\-mail, perform initial analysis of the issue, resolve within one's scope of responsibility, or escalate to management for appropriate action to address the ticket. * Perform equipment maintenance and preservation. * Register network access and usage. * Install software upgrades, adaptations, and modifications to improve equipment performance. * Receive user system requests. * Perform equipment assembly, repairs, and configurations. Employment Type: Full-time, Direct Hire (CLT) Benefits: * Medical insurance * Dental insurance * Education allowance * Meal voucher * Transportation voucher Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
