Join the team of Yellow-Blooded Heroes! Our purpose is to Make the World a Safer Place—and we won’t stop until we achieve it, because we are tireless and think positively. What’s our passion? Caring for everyone—be they customers, the planet, or our employees—because people matter to us. We work so that people can live peacefully, both in their physical and digital environments, thereby generating a positive impact on their personal and professional lives. With over 40 years of history, presence in 31 countries, and more than 160,000 employees worldwide, we are one of the world’s leading private security companies, offering Integrated Security Solutions tailored to our clients’ needs. None of our history would be possible without a team of heroes—and thus, we develop specific programs daily to attract new talent and foster our professionals’ careers through continuous training and internal growth opportunities. Every day, we strive to deliver innovative security grounded in the market’s most advanced solutions. In Brazil, the Prosegur Group operates through three business lines: Segurpro, Prosegur Cash, and Cipher. Experience an outstanding journey by participating in a 100% digital selection process, supported by dedicated teams ensuring quality, security, and humanization at every stage! **Diversity & Inclusion at Prosegur** Each of us perceives the world differently. Yet one thing must be common to all: respect. We believe that diversity of perspectives and experiences ensures a distinctive work environment! The “We Are All Heroes” Program—Diversity and Respect—aims to strengthen and support our stance in favor of Respect and Inclusion, while raising awareness and knowledge among all our Heroes. We believe diverse teams can deliver exceptional results and drive our innovative culture forward. Learn about this job opportunity at **Segurpro**, and if you meet the position requirements, APPLY NOW. * This vacancy is open to people with or without disabilities. If you are a person with a disability (PCD) and meet the requirements and have interest, join our team of Yellow-Blooded Heroes and become a protagonist in a success story! **KEY RESPONSIBILITIES:** * Monitor and analyze performance indicators (KPIs) and service-level agreements (SLAs). * Develop operational reports and dashboards using BI tools (Power BI, Advanced Excel, etc.). * Participate in meetings with internal clients and present results clearly and objectively. * Support managers in planning and executing operational mobilizations and projects. * Identify process inefficiencies and propose improvements to enhance efficiency. * Ensure compliance with internal standards, company policies, and client requirements. **ESSENTIAL REQUIREMENTS FOR APPLICATION:** * Bachelor’s degree in Administration, Production Engineering, Process Management, or related fields. * Experience in data-driven operational activities or management support. * Proficiency in BI tools (e.g., Power BI, Tableau, or similar). * Strong Excel skills and intermediate knowledge of databases. * Availability to work on a 12x36 shift schedule (6:00 AM–6:00 PM / 6:00 PM–6:00 AM). * Residence in Itabira, MG. **WORK LOCATION:** ITABIRA, MG