Description: * High school diploma; * Good computer skills; * Experience in telephone customer service and administrative routines; * Communication and negotiation skills, adaptability, and openness to new challenges; * Easy access to the Estoril neighborhood/Belo Horizonte; * Various administrative tasks related to 24-hour Assistance service providers (Towing Companies, Locksmiths, Electrical and Mechanical Repair Services); * Direct interaction with service providers (proactive and responsive contact) via telephone, CHAT, and WhatsApp; * Experience working with goals and performance indicators; * Direct support to 24-hour Assistance service providers (Towing Companies, Locksmiths, Electrical and Mechanical Repair Services), assisting in clarifying inquiries; * Acquisition of new service providers; * Monitoring and updating registration records of new service providers. 2512060202191521854