Description
Job Summary:
Grupo Fácil is seeking a professional to analyze and manage reimbursement requests, ensuring efficiency and accuracy in healthcare-related processes.
Key Highlights:
1. Receive and analyze reimbursement requests from beneficiaries
2. Evaluate and process requests related to network unavailability
3. Issue monthly reports for reimbursement accountability
**JOIN A TEAM DRIVEN BY EVOLUTION!**
At Grupo Fácil, evolution is the driving force that inspires us to continuously grow, innovate in our processes, and exceed expectations every day. With a trajectory marked by solidity and responsibility, we have built our story while maintaining our purpose of generating real value for our customers — always with committed people, collaboration, and a results-oriented focus.
**Responsibilities and Duties**
* Receive and analyze reimbursement requests submitted by clients' beneficiaries via portal, mobile app, or e\-mail;
* Register in the portal or CRM those requests eligible for medical or dental audit;
* Request client evaluation of specific protocols before finalizing the process;
* Evaluate and process requests related to network unavailability originating from the client;
* Receive and assess inquiries regarding doubts or complaints about the reimbursement process;
* Evaluate, analyze, and monitor reimbursement requests for controlled medications;
* Evaluate, analyze, and process reimbursement requests for vaccines;
* Issue monthly reports to the client regarding reimbursement accountability and communicate the closing of the reporting period.
**Requirements and Qualifications**
* Completed High School education;
* Proficiency in Microsoft Office Suite;
* Basic computer skills;
* Experience in the healthcare sector;
* Knowledge of medical fee schedules: AMB \- CBHPM \- TUSS – TISS;
* Knowledge of materials and pharmaceuticals schedules: SIMPRO and Brasíndice.
**Additional Information**
In addition to being part of a collaborative and continuously evolving team, you will enjoy a comprehensive benefits package designed to support your health, well\-being, and professional development:
* Medical and dental assistance;
* Meal allowance via iFood Multibenefícios card;
* Profit Sharing Program (PLR), based on the company's annual performance goals;
* Partnership with Wellz, a platform focused on mental health and well\-being;
* Partnership with Wellhub, providing access to gyms and wellness activities;
* Life insurance;
* Partnerships and discounts with educational and language institutions;
* Corporate University, offering professional development learning paths;
* Access to Alura platform, subject to availability;
* Pharmacy benefits (Belo Horizonte and metropolitan region);
* Transportation allowance.
All our job openings are inclusive. Here, diverse individuals collectively build the evolution of Grupo Fácil.