Job Summary: An intern will support systems, requirements gathering, documentation, and testing, contributing to the continuous improvement of processes and technological solutions. Key Highlights: 1. Learn hands-on using the company's systems 2. Assist in the continuous improvement of processes and solutions 3. Support requirements gathering and documentation **Job Mission** Learn through practice by supporting the company's systems and contributing to understanding business needs, assisting in the continuous improvement of processes and technological solutions. **Responsibilities** Support requirements gathering with users and internal departments Assist in documenting systems and processes Contribute to creating and updating flowcharts, diagrams, and technical specifications Support analysis of improvements and corrections in existing systems Participate in system testing (functional and acceptance testing) Record and track errors, tickets, and requests Provide basic user support when necessary Support communication between users and the technical team **Requirements** Currently enrolled in an undergraduate program in Information Technology, Information Systems, Computer Engineering, or related fields, from the 3rd semester onward, evening classes only. **Desirable** Courses in SQL, programming languages, and BPM software Basic knowledge of SQL databases **Working Hours** Monday to Friday, from 08:00 to 15:00 Job Type: Internship Contract Duration: 12 months Compensation: R$1.621,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Childcare allowance * Commercial agreements and discounts * Free parking * Meal allowance * Food voucher * Transportation voucher Education: * Currently pursuing or having interrupted undergraduate studies (Mandatory) Work Location: On-site