Customer Success Assistant (Wexer) About the company: Wexer is a company specialized in providing management solutions for medical and psychological traffic clinics. It belongs to the Linkcom Group, a business generator and supporter of innovative ideas aiming to foster and grow the technology sector. About the opportunity: What is essential for me to apply? Completed or currently pursuing higher education in any field. Courses in Systems Analysis, Computer Science, Data Science, Statistics, Engineering, or related areas will be an advantage. Working hours: Monday to Friday from 8:00 AM to 5:00 PM (1-hour lunch break) What do we expect from you: Autonomy and determination; Proactivity and organization; Results orientation; Resilience and problem-solving; Clear and empathetic communication; Teaching ability; Affinity with technology; Strong written and verbal communication skills. What will be the challenges? Learning about Wexer's systems; Actively contacting clients to understand satisfaction levels and identify opportunities; Monitoring system usage by clients; Presenting unused modules and features; Assisting in onboarding and training new clients; Occasional support in customer service; Creating and managing spreadsheets and reports; Monitoring internal management systems; Supporting information and indicator management; Assisting in market monitoring. Participating in discussions and implementing innovative ideas. What could be a differentiator: Knowledge in Customer Success; Database knowledge (Postgres); Automation knowledge (n8n); Saas knowledge; Customer service experience. **What do we offer you?** Scholarship; Career development plan; Meal or food allowance; Transportation voucher (when working at headquarters); Common area; Relaxed work environment; Gympass; Birthday day off. Send your resume to vagas@apsi.com.br with the subject "**Customer Success Assistant**" and start shaping a new direction in your professional career. Job type: Full-time CLT Salary: starting at BRL 2,000.00 per month Benefits: * Health insurance * Meal allowance * Transportation voucher