Description
Job Summary:
We are a family-owned business specializing in snacks and fast food, seeking a Store Attendant to greet customers, process orders, and assist with inventory control, working collaboratively in a supportive team environment.
Key Highlights:
1. Greet customers warmly and present products in an attractive manner.
2. Provide in-person, telephone, and online customer service.
3. Work collaboratively as part of a team to foster a positive and cooperative environment.
**Store Attendant – Barra da Tijuca / Recreio**
**About the company:**
We are a family-owned business specializing in party snacks and fast food, offering a welcoming atmosphere and a united team. We seek communicative, proactive individuals eager to grow alongside us!
**Responsibilities:**
* Greet customers warmly, courteously, and cheerfully, presenting store products clearly and attractively. Present the menu, clarify questions, and suggest items and promotions.
* Provide in-person, telephone, and online *(WhatsApp \+ delivery apps)* customer service, ensuring excellence in every interaction.
* Process and record orders in the POS and delivery systems, updating production status and monitoring deliveries.
* Dispatch and guide motorcycle couriers/delivery personnel, organizing departure sequence.
* Accurately record change and payments.
* Oversee the entire customer service and delivery process, maintaining efficiency and organization. *(note order, enter into system, send to production, monitor preparation, dispatch to courier, track delivery, post-sale follow-up)*
* Assist with inventory control, restocking, and verification of received goods, keeping inventory accurate and well-managed.
* Maintain a clean and organized workspace, adhering to food safety best practices.
* Work collaboratively as part of a team to foster a positive and cooperative environment.
**Requirements:**
* Completed high school education (secondary level).
* Clear spoken and written Portuguese.
* Fast typing skills ***(essential)***.
* Prior experience in customer service ***(essential)***.
* Familiarity with delivery platforms (iFood, Rappi, etc.) ***(preferred)***
* Residency near Barra da Tijuca / Recreio.
* Availability for rotating shifts.
* Friendly, communicative, organized, proactive personality with multitasking ability.
**Working hours:**
* Tuesday through Sunday, from 1:00 PM to 9:30 PM or from 12:00 PM to 8:20 PM\.
* Fixed day off on Mondays and one Sunday per month.
**Benefits:**
* **Starting salary:** R$ 1\.800,00\.
* **Meal allowance:** R$ 25.00/day.
* **Transportation allowance:** R$ 9.40/day.
Employment type: Direct hire (CLT)
Compensation: R$1\.800,00 \- R$1\.850,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Selection question(s):
* Do you have easy access to Av. das Américas 11391? If yes, what would be your mode of transportation?
* Are you available to complete a practical test?
* Why should we hire you?