Call Center Operator - Arapiraca

Description

Job Summary: Telephone support to address customer inquiries and provide quick solutions, delivered across multiple communication channels. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Career development plan with promotions starting from the third month 3. No prior experience required; positions available for first-time job seekers Join AeC! We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well\-being. Career Development Plan at AeC At AeC, your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are an inclusive company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Telephone support to address customer inquiries and provide quick solutions, as well as guiding customers step\-by\-step to resolve issues. Support is provided via email, chat, WhatsApp, voice calls, and other channels. Requirements Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), with part\-time schedules, 6x1 or 5x2\. Positions also available for first\-time job seekers. No prior experience required, but previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or receptive customer service agent, sales representative, customer service center (SAC) agent, sales professional, teleoperator, interaction expert, operator, etc., is considered advantageous. Here, you’ll find cutting\-edge Technology, Human Warmth, Innovation, people, and opportunities. **Minimum Education Level:** High School Diploma (Secondary Education)