Call Center Operator - Arapiraca

Description

Job Summary: Telephone support to address customer inquiries and provide quick solutions, delivered via email, chat, WhatsApp, and voice. Key Highlights: 1. Market leader in customer relationship management for over 30 years 2. Growth opportunities and career development plan starting from the 3rd month 3. A company that values diversity, with or without prior experience Join AeC! We are market leaders in customer relationship management with over 30 years of experience, and since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. Career Development Plan at AeC At AeC, your professional development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities:** Telephone support to address customer inquiries and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Support is delivered via e\-mail, chat, WhatsApp, voice, and other channels. Requirements Must be at least 18 years old High school diploma (or equivalent) Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2\. Entry-level positions are also available. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., is considered advantageous. Here, you’ll find cutting-edge Technology, Human Warmth, Innovation, people, and opportunities. **Minimum Education Level:** High School Diploma (Secondary Education)