Coordination Assistant - INEC - Arapiraca - AL

Description

Job Summary: The Coordination Assistant handles administrative and operational routines, provides customer service, and supports coordinators and microcredit agents. Key Highlights: 1. Customer service and administrative routines 2. Support to coordinators and microcredit agents 3. Focus on customer satisfaction and organization We believe our employees constitute the most important element for transforming the reality of communities and organizations still lacking public policies and access to citizenship. This is a position for our Talent Pool. INEC is seeking talented, passionate individuals who are committed to continuous growth. The Coordination Assistant performs internal administrative and operational activities related to customer service and assists Unit Coordinators and Microcredit Agents in their responsibilities. If you are an organized professional driven by customer satisfaction, INEC is the right place for you! Join this family that is ESSENTIALLY MADE OF PEOPLE! **Responsibilities and Duties** **Duties for this position:** * Customer service, providing\-them information about products and services; * Conducting various inquiries and document control; * File control and organization; * Supporting the unit's managerial control monitoring; * Supporting the credit proposal contracting process; * Other duties within your area of competence; **Requirements and Qualifications** Legal age (18 years or older); Education: Completed High School; **Required Knowledge:** Experience with Administrative Routines and Public Service; Availability for intermunicipal travel; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1\.712,11 Situational Remuneration; Working Hours: Monday to Friday (8:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plans; Emotional well-being program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1\.496,46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Regional Office Maceió, Alagoas – Agroamigo Phone: (82\) 99171\-3787 E\-mail: rhagro\_al@inec.org.br Apply now and participate in our selection process. \#INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) focused primarily on the sustainable development of communities in Brazil’s Northeast region. In 2003, its qualification as a Civil Society Organization of Public Interest (Oscip) enabled INEC to establish a partnership with the Bank of the Northeast (BNB) to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having operated Crediamigo from 2003 to 2022 and Agroamigo since 2005 to the present day. In 2021, the international NGO Water.Org joined INEC and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo reached 1\.410\.064 active clients across 2\.074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development—based on income generation and social leadership—in alignment with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand professionals across all states of the Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team \#feitodegente and bring your talent to INEC!