Call Center Operator - Arapiraca

Description

Job Summary: Phone-based customer support to address inquiries, provide quick solutions, and guide customers, conducted via email, chat, WhatsApp, and voice. Key Highlights: 1. Growth opportunities and a wellness-focused environment. 2. Internal advancement program with promotion available starting from the 3rd month. 3. Accepts first-time job seekers and requires no prior experience. Join AeC! We are market leaders in customer relationship management with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. Career Development at AeC At AeC, your professional development is our priority. Starting from your third month, you may be promoted through our internal advancement program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Phone-based customer support to address inquiries and deliver quick solutions, as well as guiding customers step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice, and other channels. Requirements Must be at least 18 years old High school diploma or equivalent Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules\. Position also open to first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, sales representative, customer service center (SAC) agent, sales professional, teleoperator, interaction expert, operator, etc., is considered advantageous. Here, you’ll find cutting-edge Technology and Human Warmth, Innovation, talented people, and abundant opportunities. **Minimum Education Level:** High School Diploma (Secondary Education)