Call Center Operator

Description

Job Summary: Phone and digital support to provide solutions and guide customers in resolving issues, within an environment that values well-being and professional growth. Key Highlights: 1. Partnership with Gympass for well-being. 2. Growth opportunities and career development plan starting from the 3rd month. 3. A market-leading customer relationship company focused on people and innovation. **New: We now partner with Gympass**: Take care of your well\-being with access to gyms, studios, and health apps! **Join AeC!** We are leaders in customer relationship management with over 30 years of experience, certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well\-being. **Career Development Plan at AeC**: At AeC, your development is a priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Phone support to answer questions and deliver quick solutions to customers, as well as guiding them step-by-step through problem resolution. Work is conducted via e\-mail, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be over 18 years old. High school diploma completed. Positions available for all shifts (morning, afternoon, night), part-time schedules, 6x1 or 5x2\. Also open to first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, or operator is considered advantageous. **Here, you’ll find cutting-edge Technology, Human Warmth, Innovation, People, and Opportunities.** Employment Type: Permanent CLT contract Salary: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site