Receptionist/Attendant

Description

Job Summary: We are seeking a Receptionist / Telephone Attendant for the hospital sector, focused on humanized, telephone-based, and empathetic patient reception, with strong organizational skills and empathy. Key Highlights: 1. Active and responsive telephone service with courtesy and clarity 2. Humanized reception of patients and companions 3. Medical appointment scheduling and administrative support **Position: Receptionist / Telephone Attendant (Hospital Sector)** We are looking for a committed, empathetic, and organized professional to work in hospital reception, focusing on telephone service and humanized patient reception. **Main Responsibilities:** * Perform active and responsive telephone service, providing information clearly and courteously; * Schedule consultations, exams, and procedures; * Receive patients and companions, performing initial reception; * Register and update data in the system; * Direct patients to appropriate departments; * Organize medical schedules and patient flow; * Support reception administrative routines. **Requirements:** * Completed high school education (higher education in progress is desirable); * Experience in customer service, preferably in the healthcare sector; * Strong verbal communication, active listening, and empathy; * Basic computer skills; * Ability to handle sensitive situations with sensitivity and professionalism. **Desired Profile:** * Ethical conduct and professional confidentiality; * Organization and attention to detail; * Agility and proactivity; * Teamwork skills; * Focus on humanizing service. **Advantages:** * Experience in clinics, hospitals, or laboratories; * Familiarity with medical scheduling systems; * Knowledge of health insurance plans and authorizations. Employment Type: Full-time CLT Salary: R$1\.621,00 \- R$1\.900,00 per month Benefits: * Transportation allowance Work Location: On-site