Job Summary: We are seeking a Store Assistant to enchant customers, support the sales process and purchase completion, and organize the sales area at Renner stores. Key Highlights: 1. Focus on customer enchantment and exceptional service 2. Involvement in multiple stages of the sales process, from customer service to checkout 3. Opportunity to work within a diverse fashion ecosystem We are looking for a **Store Assistant** to join our outstanding team at Renner stores! As a **Store Assistant**, your mission is to place the customer first—both in the sales area and during the purchase completion process—with full commitment to exceeding their needs and delivering effective solutions that surprise and enchant them. **Responsibilities and Duties** * Enchant customers throughout the sales process by attending to and assisting them whenever necessary; * Support customers during purchase completion; * Receive payments and perform cash register opening and closing; * Offer financial services such as credit cards and installment plans; * Process returns and exchanges; * Carry out daily restocking and organization tasks in the assigned department; * Assist in labeling products with prices and stock codes; * Assist customers in fitting rooms to deliver the best shopping experience; * Organize the sales area and window displays according to merchandising standards; * Encourage customers leaving the store to share feedback about their service experience via the “Encantômetro”; * Provide general public service. **Requirements and Qualifications** * Completed high school education; * Passion for customer service; * Availability to work on weekends; * Affinity with fashion; * Proficiency with digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital plan—including obstetrics—for all hierarchical levels, covering all procedures listed by the National Supplementary Health Agency (ANS – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante, supporting our pregnant employees and dependents until week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support and Guidance for Victims of Domestic Violence). **To simplify your daily routine:** * Transportation allowance; * Meal voucher program; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and work-life balance:** * Balance methodology applied jointly with leadership and teams to strengthen communication and recognition, well-being, and work style/tools. **Learn about our Ser (Renner S.A. Employees’ Association):** **Founded in 1986, Ser promotes and drives initiatives focused on social, cultural, and personal well-being and development.** **Member employees enjoy differentiated services, a discount club, and benefits through over 200 partner companies across education, health, food, leisure, and entertainment. Explore our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and much more. **People with disabilities are welcome in all our opportunities.** What enchants you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talents. Here, we foster a strong sense of belonging, respect diversity, and work in an environment where we care for each other. Our environmental and social awareness guides all our actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we bring Enchantment to over 600 stores across five Brazilian states, as well as Argentina and Uruguay. **If what enchants you is the opportunity to learn, share, and teach—if what enchants you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united to enchant alongside the brands Renner, Camicado, Youcom, Ashua, Repassa, and Realize.** **So, are you ready to make responsible fashion with us?** **\#WhatEnchantsYouEnchantsUs**
João Silva
Indeed · HR
João Silva
Indeed · HR
