**IT Support Analyst** **Company Description:** We are looking for an IT Support Analyst to join our team. The company is a leader in the AUTOPARTS industry. **Responsibilities:** * Provide hardware and software technical support to company employees. * Diagnose and resolve issues related to computer equipment, including desktops, laptops, printers, peripherals, cameras, etc. * Perform installations, configurations, and updates of operating systems and applications. * Document and track tickets in the ticket management system. * Provide basic training to users on technology usage. * Collaborate with the IT team on infrastructure implementation and improvement projects. **Requirements:** * Degree in Information Technology, Systems Analysis, or related field. * Prior experience in technical support or IT support. * Knowledge of Windows and Linux operating systems, Office suites, and collaboration tools. * Ability to troubleshoot problems quickly and efficiently. * Strong communication skills and ability to work in a team. **Preferred Qualifications:** * Technical support certifications. * Knowledge of networking and information security. **We Offer:** * Competitive market salary. * Benefits including meal allowance, transportation allowance, and health insurance. * Opportunities for professional development and training. Job Type: Full-time, Permanent CLT Pay: R$2\.069,84 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Meal allowance * Transportation allowance Work Location: On-site