Receptionist

Description

Job Summary: We are seeking a Receptionist for a dental clinic, responsible for welcoming customers, handling phone and in-person inquiries, scheduling dentists’ appointments, and performing cash register operations. Key Highlights: 1. Work in a dental clinic 2. Reception and customer service management 3. Administrative organization and support We are looking for a Receptionist to work at a dental clinic in Mamanguape/PB. The position is under CLT employment contract with a salary of R$ 1\.620 \+ benefits. Working hours are Monday to Friday from 08:00 to 11:30 and from 13:00 to 17:30, and Saturdays from 08:00 to 12:00. **Responsibilities:** * Welcoming customers, identifying their needs, and triaging them to respective departments; * Handling customer phone calls (e.g., service information, appointment scheduling, other inquiries); * Providing in-person service to new, clinical, and orthodontic patients; * Managing customer arrival order and directing them to appropriate services; * Scheduling dentists’ appointments; * Closing daily production reports for dentists; * Soliciting referrals from current customers; * Informing and guiding customers regarding satisfaction surveys; * Cash register operations: opening and closing the register, recording expenses, making deposits; * Processing financial receipts; * Issuing invoices upon customer request; * Maintaining a comfortable, clean, and organized reception area; * Organizing and archiving patient files, consent forms, contracts, and other documents; * Managing potential conflicts at the reception desk. **Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); * Skill in handling phone inquiries and logging calls; * Organizational ability and proactivity to manage multiple simultaneous tasks; * Prior experience as a receptionist or in customer-facing roles; * Cash register operation experience; * Benefits. **Benefits:** * Meal allowance or food voucher; * Discounts on services. Job Type: Full-time CLT Compensation: R$1\.620,00 per month Benefits: * Health plans and commercial discounts * Meal allowance Work Location: On-site