Call Center Operator

Description

Job Summary: Join AeC, a company that values development and well-being, serving customers via phone, email, chat, WhatsApp, and voice, while delivering swift solutions. Key Highlights: 1. Partnership with Gympass for wellness 2. Market-leading customer relationship company, certified among the best employers 3. Opportunities for professional growth and development **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience — certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that prioritizes employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We embrace diversity and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities:** Phone-based customer support to answer questions and deliver quick solutions, guiding customers step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available across all shifts (morning, afternoon, night), part-time schedules, 6x1 or 5x2\. Entry-level positions also available. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or inbound customer service representative, sales representative, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge Technology, Human Warmth, Innovation, People, and Opportunities.** Employment Type: Part-time, Permanent CLT contract Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site