IT TECHNICIAN TI-1

Description

Job Summary: IT Technician TI-1 to provide user technical support and assistance via Help Desk, resolving equipment-related issues. Key Highlights: 1. User technical support and assistance 2. Equipment troubleshooting 3. Work in a Help Desk center About the Opportunity **IT TECHNICIAN TI-1** **Working Hours:** 7:30 AM to 1:30 PM, Monday through Friday (subject to change at the company's or client's discretion). Work Address: Praça Getúlio Vargas, 280 – Centro, Foz do Iguaçu – Paraná; Employment Type: CLT. **What We Are Looking For:** Education: Completed High School; Computer Skills: Advanced; Language: Portuguese and Technical English; Experience: Proven experience in Information Technology; **Essential Job Responsibilities (Duties/Tasks):** Provide user technical support and assistance via User Support Center (Help Desk), including logging incidents and resolving problems or difficulties users may encounter while using equipment, as well as other duties related to the position, always adhering to best practices and following instructions and directives from the Coordinator/Representative, the legal representative of the CONTRACTOR. **Essential Personal Attributes for This Role:** Courtesy; * Politeness; * Attentiveness; * Tact; * Proactivity; * Self-directed learning ability. **What We Offer:** Salary: R$ 2,106.88 Meal Allowance: R$28.00 per working day (20% PAT deduction); Transportation Voucher (6% deduction); SESC Membership; Life Insurance; Health Plan. Meal Allowance during vacation. Minimum Education Level: High School (Secondary Education)