ADMINISTRATIVE INTERNSHIP

Description

Job Summary: The Administrative Intern at the Service Center is responsible for organizing and directing service requests that generate Service Orders, contributing to customer service quality. Key Highlights: 1. Support the creation, organization, and tracking of Service Orders 2. Monitor deadlines and status of technical service requests 3. Assist in managing service requests and organizing operational reports **Job Description:** **ABOUT WLAN** We are WLAN, an internet service provider connecting people, ideas, and opportunities across various regions of Pará. Our commitment goes beyond fiber optics: we deliver agility, proximity, and intelligent solutions that simplify our customers’ daily lives. Here, every team member plays a key role in ensuring our network remains continuously active, stable, and constantly evolving. **About the Position** **Administrative Intern — On-site — (Belém/PA)** At WLAN, the Administrative Intern at the Service Center operates at the heart of our operations. This department organizes and directs all service requests generating Service Orders within the ISP. It’s an opportunity for organized, detail-oriented individuals eager to learn hands-on how an internet service provider’s operations function—directly contributing to customer service quality. **Responsibilities** * Support the creation, organization, and tracking of Service Orders; * Record and update information in the internal system; * Contact customers to confirm details and schedule appointments; * Monitor deadlines and status of technical service requests; * Facilitate communication among departments (technical, commercial, and customer service); * Assist in managing service requests and organizing operational reports. **Requirements** * Currently enrolled in a bachelor’s degree program in Administration, Business Management, or related fields; * Strong verbal and written communication skills; * Organized with attention to detail; * Proficiency with computer systems and basic IT skills; * Proactive attitude and eagerness to learn; * Must reside in Belém or its metropolitan area. **Benefits and Conditions** * Internship stipend; * Transportation allowance; * TotalPass; * Practical learning opportunities and professional growth within operations. **How to Apply** Interested? Click and good luck! **Location****Employment Type****Work Model** Belém, PA, BR Internship On-site