CUSTOMER SERVICE ASSISTANT (RSal Group)

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelHigh School Diploma

Description

Optical retail chain seeks a Customer Service Assistant in Belém. The company operates in the technology solutions and related services sector, focusing on delivering innovations to the market. **Responsibilities:** Provide proactive and responsive customer service via telephone, WhatsApp, and other digital channels. Address inquiries regarding ophthalmological examinations. Prospect and reactivate customers. Present products and services, conducting needs assessments. Populate and maintain the CRM with accurate information. Ensure humanized service delivery, with emphasis on customer experience. Previous experience as a Customer Support Agent, Customer Service Representative, Customer Relationship Specialist, or Customer Service Coordinator may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance **Additional Information:** * \#UrgentOpening * Employment Type: Full-time, on-site. * Work Schedule: Full-time * Working Hours: To be determined.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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