Job Summary: The Receptionist will ensure swift and organized service to customers and visitors, supporting the sales team and contributing to process efficiency and customer satisfaction. Key Highlights: 1. Greet customers and visitors in a friendly and professional manner 2. Support the sales team in administrative and operational routines 3. Ensure information and document management We are a multi-brand group operating in the sale of new and used vehicles, accessories, vehicle financing (consórcios), fleet management, insurance, after-sales services across our network of dealerships, as well as vehicle leasing (mobility). We are seeking a **Receptionist** to **greet customers and visitors in a friendly and professional manner, ensuring swift and organized service, while also supporting the sales team in administrative and operational routines. Guarantee accurate information and document management, contributing to process efficiency, customer satisfaction, and achievement of the Group’s commercial goals** If you are agile, customer-focused, and committed to excellence in results, join our ***team***! ***We are Grupo NewChase and we grow together!*** **Responsibilities and Duties*** Receive customers and visitors in person, by phone, and via other communication channels, identifying their needs and directing them to appropriate consultants or departments. * Register and update customer records in the corporate system, ensuring traceability of interactions, follow-up on contacts and appointments by the sales team, and integrity of commercial information. * When required, organize and provide vehicle delivery kits and keys to the responsible party, facilitating the customer delivery process. * Confirm customer appointments and internal meetings, ensuring punctuality and organization in commercial operations. * Assist managers and sales representatives with operational and administrative tasks, providing support to the department. * Maintain the reception and customer service areas clean, organized, and secure, conveying professionalism and hospitality to customers. * Manage and organize schedules for customer service, meetings, and test drives, ensuring punctuality and smooth commercial service. **Requirements and Qualifications** **If you:** * Have completed high school. * Have experience in customer service. * Have basic computer skills. *The \#GrupoNewChase is the place for you!* **Preferred qualifications include:** * Knowledge of corporate systems APOLLO and SYONET. **Additional Information** **What we offer:** * Competitive market-based salary; * Health insurance plan; * Dental insurance plan; * Meal or food allowance; * Transportation allowance; * Life insurance; * Wellhub (formerly Gympass) — extendable to up to 3 dependents; * Cost-free telemedicine — extendable to spouse, children; * Psychological counseling — extendable to spouse, children; * Discounts on undergraduate, postgraduate, MBA, and English courses — 100% online; * Corporate University; * Recognition program for years of service; * Maternity care program. **WE ARE GRUPO NEWCHASE AND WE GROW TOGETHER** We are a mobility group with national prominence in the automotive market, boasting over 30 years of excellence in service and continuous growth. We began our journey in 1991 in Vitória da Conquista/BA and today operate in 8 Brazilian states (Alagoas, Bahia, Ceará, Minas Gerais, Pará, Pernambuco, Sergipe, and Tocantins). Over the years, we have significantly expanded our business, currently operating more than 40 dealerships representing Toyota, Lexus, BMW, Mini, Audi, Volvo, Chery, Chevrolet, Hyundai, Volkswagen, and GNC Seminovos. Additionally, we operate the Customer Retention Center, our dedicated unit responsible for the Group’s entire digital strategy and monitoring. Learn more about our journey on our official website: https://www.gruponewchase.com.br/. **HERE AT THE GROUP YOU’LL FIND:** * A welcoming and diverse work environment; * Continuous professional and personal development; * Professional development programs. **JOIN US IN THIS JOURNEY!** Grupo NewChase stands out for its constant pursuit of innovation and humanization, focusing all efforts on a single purpose: “Deliver the best results in excellence to our customers, employees, and partners, recognized for our \#SpeedAndQuality DNA” We are market leaders for all the automotive brands we represent!
João Silva
Indeed · HR
João Silva
Indeed · HR
