VACATION COVERAGE: JUNIOR IT TECHNICIAN

Description

Job Summary: Junior IT Technician responsible for in-person and remote user support, hardware and software maintenance and support, and installation and configuration of operating systems. Key Highlights: 1. In-person and remote user support with a service-oriented focus. 2. Hardware maintenance and operating system support. 3. Experience supporting Windows and Office environments. About the Opportunity: ***JUNIOR IT TECHNICIAN*** \> **Working Hours:** From 9:00 AM to 12:00 PM and from 1:00 PM to 6:00 PM, Monday through Friday (subject to change at the company's or client's discretion). \> **Work Location Address:** * *Primary Address:* Alto Alegre, Cascavel \- PR. * *Secondary Addresses:* Alto Alegre, Cascavel \- PR. Centro, Corbélia \- PR. Vila Industrial, Toledo \- PR. **\> Coverage Period:** March 30, 2026 to April 20, 2026\. **\> Employment Type:** CLT, fully in-person. \> **What We Are Looking For:** ***Education:*** Completed high school; ***IT Skills:*** Advanced; ***Languages:*** Portuguese and technical English; ***Years of Experience:*** Minimum of 1 year of verifiable experience. ***Preferred Prior Experience:*** * Proven experience (e.g., formal employment record or equivalent) in technical roles related to hardware maintenance and/or technical support and assistance. Minimum 1 year of verifiable experience required. * Proven experience operating and supporting Microsoft Windows 10 and subsequent Microsoft updates throughout the contract period; * Experience installing and supporting Microsoft Office and LibreOffice; * Experience providing microcomputer user support. \> **Core Job Responsibilities (Duties/Tasks):** * Customer-oriented attitude, willingness to listen and serve, ability to respond with appropriate formality, capacity to respond effectively under pressure, and ease working in teams. * Technicians will provide in-person and remote support to MPPR users; ensure equipment and/or connected systems remain operational and functional; perform necessary adjustments and repairs, including installation and configuration of operating systems and software duly approved and provided by MPPR. \> **Required Specific Knowledge, Certificates, and Certifications:** * Certificate verifying satisfactory completion of a Technical and/or Vocational Course in Hardware Maintenance (microcomputers and/or printers), and/or training courses in Software or Operating Systems (Linux or Windows), and/or Computer Networking courses, with minimum duration of 40 class hours; * Knowledge of installing and configuring workstations running Microsoft Windows operating systems; * Basic knowledge of Linux; * Basic knowledge of electronics; * Advanced knowledge of Windows networking and Internet environments; * Advanced knowledge of microcomputer hardware; * Advanced knowledge of information security (backup and restoration); * Knowledge of security, vulnerabilities, and antivirus solutions; * Knowledge of assembling Category 5 and Category 6 network cables; * Knowledge of switch port termination; * Knowledge of printer maintenance (e.g., paper jams, toner/photoconductor replacement, assembly/disassembly, component cleaning, etc.). \> **Essential Personal Attributes:** * Valid Brazilian National Driver’s License (CNH), Class B or higher; * Criminal background clearance certificates issued by State Police and Federal Police. \> **What We Offer:** Salary: R$ 2\.450,00\. Meal Allowance: R$ 28.00 per workday (20% PAT deduction); Transportation Voucher (6% deduction); SESC Membership; Life Insurance; Others: GoGood. Minimum Educational Requirement: High School (Secondary Education) Driver’s License Required: B