Help Desk Consultant

Description

Job Summary: A professional responsible for configuring, implementing, and maintaining technology systems, ensuring network integrity and providing support to internal and external customers. Key Highlights: 1. System technology configuration and implementation 2. Support for internal and external customers 3. Ensuring network infrastructure integrity **Key Responsibilities:** * Configure and implement technology systems, ensuring their continued operation. * Provide assistance and support to internal and external customers. * Ensure the integrity and functionality of data and voice network infrastructure; configure and monitor network elements. * Maintain up-to-date documentation for systems and infrastructure. * Perform routine tasks required for execution and standardization of duties. * Comply with internal policies and procedures, effectively contributing to adherence to guidelines established in the Corporate Policy. **Requirements:** * Organization * Teamwork * Communication * Dynamism and prompt response * Interpersonal skills * Knowledge of networks and operating systems is a plus.