Senior Benefits Analyst

Description

Job Summary: Providing service to beneficiaries and managing insurance benefits, including clarifying inquiries and administering registrations and processes. Key Highlights: 1. High-standard service to beneficiaries 2. Management of passwords and appointments for the accredited network 3. Clarifications regarding reimbursement, co-payment, and contractual rules A benefits management company is seeking a Senior Benefits Analyst in São João de Meriti. **Responsibilities:** Deliver high-standard service to beneficiaries of SME client portfolios, clarifying questions about insurance benefits. Manage beneficiary and responsible party login credentials for operator portals and internal systems. Schedule and provide guidance related to using the accredited health and dental networks. Clarify reimbursement processes, co-payments, waiting periods, and plan contractual rules. Perform billing activities and verify billing information related to insurance benefits. Register, update, and process beneficiary movements in the company’s systems. Guide beneficiaries and HR departments on the accredited network, coverage, and procedures. Record service interactions, requests, and follow-ups in systems and spreadsheets, ensuring a complete history and traceability of all interactions. Position located in Rio de Janeiro / RJ. Previous experience as Compensation Analyst, Benefits Specialist, Benefits Coordinator, or Compensation Analyst may indicate suitability for some responsibilities of this role. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Food Allowance * Meal Voucher * Health Insurance * Dental Insurance * Life Insurance * Birthday Day Off * Gympass **Additional Information:** * Employment Type: Hybrid — Hybrid work modality. * Candidates from Nilópolis, Belford Roxo, Duque de Caxias, or Mesquita are also eligible for this position. * Duration: Full-time * Working Hours: To be determined.