Job Summary: The Restaurant Attendant bridges the dining area and the kitchen, ensures order efficiency, and transforms every interaction into a winning experience. Key Highlights: 1. Customer service focused on a winning experience and excellence 2. A collaborative environment with growth opportunities 3. Focus on sales targets and service quality **Ready to kickstart your career?** If you have experience in customer service, enjoy selling, and want rapid career growth, you belong at **FIT Group**! Here, the Attendant is a key player in our operation: connecting the dining area to the kitchen, ensuring orders are processed swiftly, and turning every interaction into a true winning experience. We seek communicative individuals who love delivering exceptional service, maintain pace even during the most challenging shifts, and approach each day as a new leg of the journey toward the podium. If you want to fuel your career with learning, growth, and join a team that values change and quick pit stops for continuous improvement, **accelerate with us!** Your dashboard is ready. All that’s missing is you behind the wheel. **Responsibilities and Duties** As a **Restaurant Attendant** at **FIT Group**, you will be the primary link between our customers and the **gastronomic experience** we offer. Your main responsibilities and duties include: **Customer Service and Sales** * **Greet customers** attentively, warmly, and energetically, ensuring a light and welcoming journey. * **Present the menu** confidently, clearly explaining dishes, combos, and daily specials. * **Accurately and efficiently register orders** in the system. * **Operate the cash register**, when required, responsibly and with results-oriented focus. * **Suggest additional items consultatively** to boost the store’s average transaction value. **Store Organization and Support** * **Set up and prepare the dining area** before each shift: tables, utensils, beverages, and organized stations. * **Monitor expiry dates**, consumption, and restocking of dining area items. * **Assist with organizing and cleaning** common areas throughout the shift. * **Accompany customers’ journeys** to completion, attending to details that shape their experience. **Kitchen Integration** * Maintain **active and effective communication** with the kitchen to ensure timely, standardized, and high-quality deliveries. * **Assist in picking up and delivering dishes**, supporting operational flow efficiency. * **Alert leadership** promptly regarding any inconsistencies or points requiring attention in order preparation. **Results and Experience** * Focus on **sales targets** and service excellence. * **Monitor the dining area**, anticipate needs, and resolve issues swiftly. * **Contribute to a well-coordinated, fluid operation** with a high standard of performance. **Requirements and Qualifications** We seek a professional aligned with our purpose and possessing the following qualifications: * **Organizational Values:** **Discipline**, which strengthens us; **Security**, in every action; **Gratitude**, which connects us; **Vibration**, which inspires. * **Technical Skills:** A **communicative person**, with **active listening** and **genuine empathy** in customer service. * **Behavioral Skills:** Organized, disciplined, and able to keep pace with operations. * **Knowledge:** Eagerness to learn **sales techniques** and contribute to team results. Understanding that every detail — from a smile to service delivery — makes a difference in the customer’s journey. * **Preferred Experience:** Familiarity with **customer service** or prior restaurant experience is a plus. **Additional Information** **Work Location:** FIT Group stores at Belém Airport **Salary:** R$ 1\.621,00 **Benefits:** Transportation allowance + on-site meal benefit + tips **Work Schedule:** 6x1 (1 weekly day off + 1 Sunday per month). **Available Shifts:** * **Intermediate:** 10:00 AM – 6:20 PM For over 25 years, **FIT Group** has connected people through gastronomy and outstanding service. Our portfolio includes recognized brands such as Living HNK, Rokkon Comida Oriental, Qualycon, Fit Food, and Kopenhagen, located in airports and strategic locations across Brazil. Our culture is driven by four core values that strengthen us: **discipline**, **security**, **gratitude**, and **vibration**. We focus on the customer, but with equal care for those who make it all happen: our employees. Here, the environment is collaborative, light-hearted, and full of opportunities for those who wish to grow. At FIT Group, every challenge is a chance to learn, every achievement is celebrated, and every professional is valued for their contributions. We are always seeking people who share our purpose and wish to help create unique experiences. If you want to work in a place that recognizes talent, invests in development, and believes in the power of excellent service, **your next step starts here**. Explore our open positions and join this journey.
João Silva
Indeed · HR
João Silva
Indeed · HR
