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Relationship Assistant (Post-Sales)
Job Summary: Relationship and administrative professional responsible for ensuring post-sales customer satisfaction and retention, with a focus on support and continuous improvement. Key Highlights: 1. Customer relationship management and post-sales support 2. Focus on customer satisfaction and retention 3. Opportunity to collaborate with the sales team Compensation and Role: Fixed salary determined according to experience and the company’s internal policy. Administrative and relationship-oriented role. About Fertecnica Fertecnica is a reference in air compressors and industrial equipment, representing leading brands such as Atlas Copco and Epiroc. Our commitment goes beyond technical excellence—we invest in the well-being and growth of our team members. Role Objective Ensure customer satisfaction and retention after the sale by monitoring deliveries, resolving requests, and strengthening long-term relationships. Role Responsibilities **Monitor orders and deliveries with customers.** Serve as the primary contact point for inquiries, complaints, and post-sales requests. **Support customers with training, warranties, and technical assistance.** Monitor customer satisfaction metrics and propose improvements. **Collaborate with the Sales Consultant**Desired Competencies • Empathy and customer orientation. • Strong communication and organizational skills. • Problem-solving ability. • Collaboration with the sales team. • Basic knowledge of commercial processes and support. Performance Indicators • Customer satisfaction index. • Response time to requests. • Customer retention rate. • Identified upsell/cross-sell opportunities. Corporate Benefits (aligned with the company’s standard model). **to identify upsell and cross-sell opportunities.**Resources and Infrastructure • Work tools: company-provided computer and mobile phone. • Ongoing training and administrative support. Employment Type: Permanent CLT Compensation: R$1.400,00 – R$1.600,00 per month Benefits: * Transportation allowance
R. Dr. Malcher, 23 A - Cidade Velha, Belém - PA, 66020-250, Brazil
R$1,400-1,600/month
Win Carreira
IT INTERNSHIP - SUPPORT
Job Description: The intern will be responsible for learning how to use the company's internal systems, communicating with technical support, attending meetings and training sessions, and subsequently disseminating this knowledge to other employees. The intern will also provide support and perform maintenance on the systems used by the company, contributing to the smooth operation of business activities. Required Qualifications: Currently enrolled in one of the following programs: Information Systems; Systems Analysis and Development; Computer Science; Computer Engineering; Software Engineering; Computer Networks; Information Technology Management; Information Technology. Desired Technical Skills: Basic IT knowledge; computerized systems; user support; Microsoft Office Suite; ability to learn new systems; system maintenance; fundamental networking concepts. Desired Behavioral Skills: The company seeks an Information Technology intern who is curious, proactive, and communicative, with a strong interest in learning and developing within the field. The candidate should demonstrate organizational skills; teamwork; responsibility; initiative; and good interpersonal relationships. Workload: 20 hours per week: 4 hours per day. Internship Schedule: Morning shift from 08:00 to 12:00 or afternoon shift from 13:00 to 17:00. Schedule may be adjusted according to the intern’s needs. Stipend: R$ 800.00 + transportation allowance (VT) On-site internship
Rio Grande do Sul
R$500-1,000/month
Indeed
Store Salesperson
Job Summary: An internal sales professional for aesthetic services, responsible for consultative customer service, after-sales support, and customer retention. Key Highlights: 1. Internal and consultative sales of aesthetic services 2. Customer service, reception, and after-sales support 3. Customer loyalty and performance indicator tracking A consulting, recruitment, and selection company is seeking a Store Salesperson in Belém. Trainee RH is a company specialized in talent recruitment and selection. It provides human resources consulting services to companies aiming to enhance their teams. **Responsibilities:** Internal sales of aesthetic services. Customer service and reception. Online customer service. Consultative sales. After-sales support. Clarification of pricing and payment terms. Recording customer interactions in the system. Updating lead statuses and active confirmations. Customer retention. Performance indicator tracking. Participation in training sessions and meetings. Previous experience as a Sales Consultant, Sales Representative, Sales Assistant, or Sales Promoter may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2,200.00 * Commissions * Transportation Allowance * Birthday Day Off **Additional Information:** * Contract: Permanent – On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 09:00 to 19:00. Saturday, from 08:00 to 12:00.
R. Dr. Malcher, 23 A - Cidade Velha, Belém - PA, 66020-250, Brazil
R$2,200/month
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