Indeed
Customer Relationship Specialist I
### **JOB OPENING | Customer Relationship Specialist I**
**South Zone – São Paulo (On-site)**
If you enjoy helping people, have a problem-solving mindset, and are interested in technology and services, this opportunity is for you!
### **Your mission on the team**
Deliver excellent customer service by providing **technical support via voice, chat, and email**, ensuring end-to-end resolution of customer requests with quality, empathy, and agility.
### **Key responsibilities**
* Identify customer needs and present clear, objective solutions aligned with product procedures;
* Handle diverse technical and operational requests during each interaction;
* Record and manage cases in the system, ensuring data accuracy and quality;
* Contribute to delivering a positive and solution-oriented customer experience.
### **✅ What we’re looking for**
* Minimum age: 18 years old;
* Completed high school education;
* Intermediate computer skills and proficient typing;
* Contact center experience preferred, especially in merchant acquiring;
* Technical support experience is a plus;
* Easy access to the South Zone.
### **What we offer**
* **Salary:** R$ 1.518,00
* **Workload:** 180 hours per month
* **Schedule:** 6 days on / 1 day off, with rotating days off (Saturday or Sunday)
* **Available shifts:**
* 2:20 PM to 8:40 PM
* 3:40 PM to 10:00 PM
✨ If you seek **job stability, professional development, and the chance to join a solid, well-established company**, come build your career with us!
Minimum Education Level: High School (Secondary Education)
* Commercial discounts
* Career development plan
* Pet care plan
* Childcare allowance
* Partnership programs
* Commuter pass
* Dental care plan
* Life insurance
* Meal voucher
* Family health plan

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
R$1,518/month