Description
Job Summary:
Responsible for empathetic and efficient telephone customer service, operational support, and recording information in spreadsheets and emails.
Key Highlights:
1. Clear and empathetic communication with customers
2. Operational support and information organization
3. Focus on ethics, growth, and empathy
**Who We Are?**
At Âncora, we are responsible for personal achievements, professional growth, and the realization of dreams. We constantly strive to help and innovate, prioritizing what we value most in our culture: ethics, growth, and empathy.
**Your Challenges:**
* This person will primarily be responsible for telephone customer service, ensuring clear, empathetic, and efficient communication. The professional will also provide operational support, such as recording and managing information in Excel spreadsheets, and responding to and following up on requests via e\-mail.
**What We Are Looking For?**
* Age between 16 and 18 years;
* Strong written and verbal communication skills.
* Proactivity.
**Schedule**: Monday to Friday, from 11:30 AM to 5:45 PM
**What We Offer?**
* Meal allowance;
* Transportation allowance;
* Health insurance;
* Dental insurance;
* Life insurance;
* Gympass;
* Birthday day off;
* Partnerships with universities and English language schools;
* Evoluir Program (financial support for employee self-development);
* Profit Sharing Plan (PLR);
* Discount on purchasing a consortium letter.
Join one of the best companies to work for! **\#JoinÂncora**