Help Desk Technical Support Assistant

Description

Job Summary: Help Desk professional to diagnose and resolve technical issues, install software and printers, and manage user accounts in corporate systems. Key Highlights: 1. Technical problem diagnosis and resolution 2. Software installation and configuration 3. Remote and on-site technical support The company is seeking a Help Desk Technical Support Assistant in Ribeirão Preto. **Responsibilities:** Diagnose and resolve technical issues on IT equipment. Replace peripheral components in computers and other devices. Install and configure software and printers in users' environments. Create and manage user accounts in corporate systems. Provide general help desk support via remote and on-site channels. Receive and log technical requests in the ticketing system. Perform preventive and corrective maintenance on workstations. Guide end users on the proper use of tools and systems. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2\.352,09 * Meal Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Career Development Plan **Additional Information:** * Employment Type: Permanent \- On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00\.